Privacy Policy

---

The Poo Platoon
Effective Date: January 1st, 2025

1. Introduction
The Poo Platoon ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our services, visit our website, or communicate with us.

2. Information We Collect
We may collect the following personal information from our customers:

• Name
• Address
• Email address
• Phone number
• Payment details (e.g., credit card information)

3. How We Use Your Information
We use the personal information we collect to:

• Provide pet waste removal services
• Process payments and invoices
• Communicate with you regarding services, appointments, or account-related matters
• Improve our services and customer experience
• Ensure compliance with applicable laws and regulations

4. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption and secure payment processing methods to safeguard your data.

5. Sharing of Information
We do not sell, trade, rent, or share your personal information with third parties. Your data is only used internally for the purposes stated in this Privacy Policy.

6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. We retain your information as long as you are subscribed to our SMS service, you may request deletion at any time. 

7. Your Rights and Choices
You have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal data, subject to legal obligations
• Opt out of marketing communications
• You can opt-out of the SMS list at any time by texting, emailing or replying STOP or CANCEL to service@pooplatoon.com or 7576551996. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

To exercise any of these rights, please contact us at service@pooplatoon.com or 7576551996.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: The Poo Platoon at service@pooplatoon.com or (757) 655-1996
Contact The Poo Platoon at 7576551996 or service@pooplatoon for HELP or to STOP receiving messages. 

You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.

By using our services, you acknowledge that you have read and understood this Privacy Policy.